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IMPORTANT:
Soundrop has upgraded our payout system to improve tax handling and payout options for creators around the globe. You must re-enter your payout details right away to receive future payouts.
IMPORTANT:
Soundrop has upgraded our payout system to improve tax handling and payout options for creators around the globe. If "Update payout info" is incomplete below, you must
re-enter your payout details
right away to receive future payouts.
Learn more.
IMPORTANT:
Soundrop has upgraded our payout system to improve tax handling and payout options for creators around the globe. If "Update payout info" is incomplete below, you must
re-enter your payout details
right away to receive future payouts.
Learn more.
To support these changes, we’ve also made updates to our
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Music Services Agreement.
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errors can differ per service. So be sure to look at each error individually if you have errors on more than 1 service. Don't forget to distribute your release again once you address the error(s). If your release is already live on certain services and you want your changes to apply to those as well, use "Send update" for those other services.
Please fix the issues indicated below and then don't forget to re-submit your release for distribution.
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Stores and services allow you to send your information in multiple languages, but they require one language to be the main language. If the language you choose is Spanish, please write:
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Incorrect:
José Ferron and his Orchestra (English)
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if
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,
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We received the error(s) below when distributing your release to this service.
IMPORTANT:
errors can differ per service. So be sure to look at each error individually if you have errors on more than 1 service. Don't forget to distribute your release again once you address the error(s). If your release is already live on certain services and you want your changes to apply to those as well, use "Send update" for those other services.
Please fix the issues indicated below and then don't forget to re-submit your release for distribution.
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Services:
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If you were asked to make changes, please check the box as confirmation that the requested changes have been made. If you submit multiple times without making the requested changes, there is a chance that your account could get locked per our
Usage Guidelines.
Please check the box to the left to confirm that you own or have legally licensed all the copyrights to the sound recordings, compositions and artwork embodied in this release, and furthermore abide and agree to all terms as set forth in our
Music Services Agreement.
Opt in eligible tracks for ad monetization. In order for monetization to work properly, you must grant Soundrop the exclusive right to collect ad revenue on your behalf. You may opt out at any time. Please note: we cannot monetize content that uses royalty free samples or blanket licenses (GarageBand loop, free samples, etc).
As with the Music Services Agreement, DO NOT OPT IN FOR AD MONETIZATION IF YOU DO NOT OWN OR HAVE NOT CLEARED THE NECESSARY RIGHTS TO COLLECT REVENUE.
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Resolving errors
Recent releases show up as errors
Fix 1 (best): redeliver your catalog through your DDEX feed (preferred solution).
Fix 2: another option is to import new catalog references through our Excel template
After doing either fix above, resubmit the report: click "Retry" in the report's Action menu on the main Revenue page, or use the Retry button above.
A UPC or ISRC is wrong for an older release
Fix: click on the error report line above to search for the correct release in your catalog. Once you've found it, match the report line to it. This will forever associate this error (from this DSP's reports) to your selected release.
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Daily Trends
About daily trends reporting
Daily trends data is information that some services provide about the streams/sales on their service for the previous day. This data is limited in various ways:
Only a few services provide daily trends. Click on the "Reports availability" button to see which services's daily trends are available for your account.
The "Reports availability" button will also allow you to see which service's daily trends have been updated, or which may be missing. Although each service aims to update their trends data every day, it is not unusual for them to fall behind.
Daily trends for streaming-only services such as Spotify, Deezer, etc. are shown as units only. The money equivalent is never displayed because the services themselves don't know how much revenue each play represents until the end of the month (the calculation is based on the total number of subscribers at the end of the month and/or the number of ads sold at the end of the month).
We can and do, however, display revenue per unit for download stores (iTunes, but not Apple Music or iTunes Match; Google Play Store, but not Google Play Locker or Subscriptions). You can see the revenue equivalent only in the "Downloads" tab (top of the page); click on "Show: Units/Revenue" at the top of the graph.
Keep in mind that even for download stores, the revenue indicated is only an
estimate
; the numbers indicated may change by the time the services generates their official royalty report. Possible reasons are: incomplete transactions, failed downloads, returned sales, etc.).
Even when services provide daily trends data, they still do not issue payment for another 15-30 days after the end of the month (sometimes even longer). For example: if it is January 1, no service will issue payment before February 15 at best.
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Reports availability
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Reports Availability
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About daily trends reporting
Daily trends data is information that some services provide about the streams/sales on their service for the previous day. This data is limited in various ways:
Only a few services provide daily trends. Click on the "Reports availability" button to see which services's daily trends are available for your account.
The "Reports availability" button will also allow you to see which service's daily trends have been updated, or which may be missing. Although each service aims to update their trends data every day, it is not unusual for them to fall behind.
Daily trends for streaming-only services such as Spotify, Deezer, etc. are shown as units only. The money equivalent is never displayed because the services themselves don't know how much revenue each play represents until the end of the month (the calculation is based on the total number of subscribers at the end of the month and/or the number of ads sold at the end of the month).
We can and do, however, display revenue per unit for download stores (iTunes, but not Apple Music or iTunes Match; Google Play Store, but not Google Play Locker or Subscriptions). You can see the revenue equivalent only in the "Downloads" tab (top of the page); click on "Show: Units/Revenue" at the top of the graph.
Keep in mind that even for download stores, the revenue indicated is only an
estimate
; the numbers indicated may change by the time the services generates their official royalty report. Possible reasons are: incomplete transactions, failed downloads, returned sales, etc.).
Even when services provide daily trends data, they still do not issue payment for another 15-30 days after the end of the month (sometimes even longer). For example: if it is January 1, no service will issue payment before February 15 at best.
Help
Export
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All reports received
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Some reports missing
Note:
report availability is given for services system-wide (for all user accounts); so we might provide the status on reports to which you don't have access, or show reports as available for dates prior to when we started ingesting them for your account.
Reports availability
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Reports Availability
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